Utility Bills

Bill Payment Methods

Available Options

Below are some stress-free ways to pay your bills:

City of Des Plaines
P.O. Box 734160
Chicago, IL 60673-4160

  • IN-PERSON: Pay in person at your convenience:

Des Plaines Civic Center
1420 Miner Street
Des Plaines, IL 60016

  • Payments can be made Monday through Friday, 8:00 am to 5:00 pm, by cash, check, credit card (Visa, MasterCard, and Discover). Payment by credit card requires a picture I.D.
  • Calling the Finance Department at 847.391.5330 during the normal business hours, Monday through Friday, 8:00 am to 5:00 pm and charging your credit card. All called in payments are assessed a $5.00 service fee.
  • Using the after-hour payment slot (located on west side of building behind bench).
  • Direct payment (deduction from savings or checking account on due date).Application for Automatic Payment of Utility Bills

Customers unable to pay a utility bill can make payment arrangements by calling 847.391.5322 prior to the due date. Payment arrangements are made on a case-by-case basis. Please note that failure to pay a bill will result in late fees and eventual disconnection of service.

Contact Information

  • Utility Billing Inquiries 847.391.5322
  •  24 Hour Meter Read Line 847.391.5323

Residents are strongly encouraged to call in their inside water meter readings on a yearly basis to avoid unusually high bills due to slow or stopped remotes.