Important City Updates

The State of Illinois offers a robust, comprehensive website that offers the most accurate and current information, such as a map of COVID-19 cases by county, volunteer opportunities, number of persons tested versus number of cases confirmed to be positive, and more. Please visit coronavirus.illinois.gov to view this information.

The Cook County Department of Public Health is tracking all confirmed cases of COVID-19 in its jurisdiction, except for those in Chicago, Evanston, Oak Park, Skokie and Stickney Township, each of which has its own state-certified local health department. The data provided on the CCDPH's website represents all confirmed cases reported to that specific organization.


Community Notices

March 16, 2020: Declaration of Emergency goes into effect, closing City Hall to the general public until further notice.

April 21, 2020: Supplemental Face Covering Order goes into effect until further notice.


City Hall is currently closed to the general public, limiting visitors to all of its facilities at this time. Staffing is down to a minimum. However, building permits and exterior inspections can be issued on a limited basis. Permit-related questions can be directed to 847.391.5380. If you believe there's a high-priority, business-related issue that needs to be addressed, please call 847.391.5488 to request an appointment with the appropriate staff member.

Residents are strongly encouraged to conduct city-related business online, by email, or by phone. This will allow staff to concentrate on essential services and operations as they work to address the impact of COVID-19 on daily operations. Water Utility bills can be paid online at desplaines.org/payutilitybills, by check, by phone at 847.391.5330, or placed in the drop-box outside of City Hall. Community members can also subscribe to receive important email updates by visiting desplaines.org/mycity. Contact information for specific departments is also available at desplaines.org/AtoZ. For your convenience, the most common questions/answers regarding City-related services and operations are available at desplaines.org/FAQsCOVID19.


Press Releases


Changes in City Operations & Services

Update for Restaurants: The City offers alternative ways to sell food without dine-in service. Click here to see your options. Additionally, downloadable face covering posters are available in two sizes for placement in your establishments.
Electronic Recycling:
E-Waste drop off at Public Works is suspended until further notice.
Customers of Republic Services can put their e-waste at the curb for pickup.

Citizen's Police Academy:
The Des Plaines Police Department's Citizen's Police Academy scheduled to begin on Tuesday, March 24, 2020 will be postponed until further notice.

Prescription Drug Take-Back Day
: Des Plaines Police Department's Prescription Drug Take-Back collection for April 25, 2020 has been canceled.

Inspections:
Residential building inspections have resumed on a limited basis. All non-essential water meter services are canceled until further notice.
Parking Restrictions:
Parking restrictions will not be enforced for homeowners that typically need to park on their street. We ask that residents are courteous neighbors when parking near their homes. Facility Closures: On  Tuesday,  March  17,  the  City  will  close  its  Public  Works  Department,  portions  of  the   Police Department, and Fire facilities to the public as a precautionary measure for the  safety  our  emergency personnel.
Administrative Hearings:
Administrative Hearings have been cancelled until further notice. For questions, please call 847.391.5427.


Additional Resources

Planning for emergency situations is a practice that Des Plaines considers essential to its operations and the health of our employees and community-at-large. In light of the COVID-19 Coronavirus, we are encouraging the public to visit the following websites for the most current news: Centers for Disease Control (CDC) and the Illinois Department of Public Health (IDPH). Both agencies stress the importance of everyday prevention measures like frequent hand washing, sanitizing public areas, and staying home when sick.