Community
Service Officers relieve sworn personnel of duties that do not
require the high level of training and expertise of a Patrol
Officer. The Des Plaines Police Department has eight Community
Service Officers (C.S.O.) working under the day-to-day supervision
of a C.S.O. Supervisor Tex Bullock. Four C.S.O.s support
the Patrol Division, and two perform parking enforcement duties, one
handles administrative hearings, and one is detached to the
administration division for fleet/technical services.
Examples of duties that are performed by C.S.O.s include traffic
control, desk duty, assisting motorists locked out of their
vehicles, animal complaints and control, City Ordinance and parking
enforcement, taking of criminal and non-criminal reports, handling
traffic accidents occurring on private property, ridding the city
streets of abandoned vehicles, and covering school crossings in the
absence of the regular crossing guards. Conducting station
tours, issuing and maintaining animal traps, fingerprinting people
for non-criminal purposes, coordinates the administrative hearings,
and works with the ticket management programs. Additionally, to aid
in the collection of unpaid parking and compliance citations, Des
Plaines C.S.O.s administer a Denver Boot ordinance.
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